Product Care
CANDLES
Keep a burning candle away from children/pets and never leave it unattended. For safety, the flame should be shielded away from draughts and flammable items. Never touch a burning candle and ensure it's kept on a heatproof surface. Remember to always trim the wick before relighting, to prevent smoking or large flames.
For best results:
Light the candle from the bottom of the wick, where the wood meets the wax, and hold the flame for at least 5 seconds. The large flame will soon settle. To avoid tunneling, burn the candle until an even melt pool is achieved before extinguishing. The candle may overheat, so it should not be burnt for more than 3-4 hours. Temperature variations may change the way the candle looks, however the quality will remain the same.
Please note: the burn profile of wooden wicks are unique during each burn. If the flame is too big or too small, it usually indicates that the wick needs to be trimmed. Simply blow the candle and leave to cool, snap the charred wood from the wick, then relight. As the candle burns lower in the jar, the flame may appear bigger as there is less oxygen towards the bottom of the jar. If this happens, the candle should be extinguished if the jar becomes too hot.
WAX MELTS
Place a cube onto the top of an oil burner/electric wax melt warmer. As the cube begins to melt, the fragrance will be released. When you can no longer smell the fragrance, allow the wax to cool before removing. Keep a burning candle away from children/pets and never leave it unattended. For safety, the flame should be shielded away from draughts and flammable items.
REED DIFFUSERS
Flammable liquid. Do not light reeds. Do not ingest. Keep out of reach of children and pets. People suffering from perfume sensitivity should be cautious when using this product. Use gloves when handling used reeds.
Do not place the diffuser directly onto polished, painted, plastic or leather surfaces, or on electrical equipment, as accidental spillage may cause damage to certain materials.
Please note: reed diffusers best work at room temperature with a good air flow for diffusion to occur. If the diffuser is placed somewhere too warm, eg. on a window sill or a humid bathroom, the fragrance time will shorten. Reed diffusers are ideal for smaller spaces such as bathrooms/hallways. If your diffuser is placed in a large room, or if the windows/doors are left open, the fragrance will be less noticeable.